UK shipping

All orders will be sent within 2-3 working days.

Packaging is as enviromentally friendly as possible — 100% recyclable paper bubble wrap, paper tape and cornstarch packing peanuts which can be put in your compost pile, or dissolved under the tap.

Can I collect my order?

Due to COVID, I am not currently offering collection.

Do you ship internationally?

I currently only ship to the UK, but if there's something you just have to have, get in touch and I'll do my best to accomodate.

Can I return my order?

Refunds are accepted on products purchased within the last 15 days, in their original and unused condition. Please send me an email to start the process.

Please be aware that I can’t refund the cost of the original OR return shipping.

Once safely returned, they’ll be inspected and I’ll be in touch to confirm wether the return has been accepted. Don’t forget to get proof of postage as I cannot refund orders that get lost on the journey back to me.

All sample, second and sale purchases are final.

What if my order arrives broken?

As carefully as I pack all orders, sometimes their journey might be a bit bumpier than expected. If your order arrives damaged, please get in touch with a picture and I will arrange a refund or replacement as soon as possible.

Are your pieces food-safe?

Pieces are made from high-fired stoneware and finished with food safe glazes. Any decorative-only pieces will be marked clearly in the product description. If you’re not sure, please get in touch.

My pieces aren't identical?

All my pieces are hand-thrown, therefore slight differences in size, shape and finish should be expected, along with plenty of character that makes each piece unique.

How do I look after my ceramics?

You can pop most pieces in the dishwasher (unless otherwise stated in the product description), but I recommend a hand wash to keep them in tip top shape. Please avoid extreme changes in temperature, as it could cause your ceramics to crack.

Do you take on commissions?

If you're interested in commissioning pieces for something specific, get in touch.

Do you sell wholesale?

For wholesale enquiries, please get in touch via email. Wholesale orders will depend on fit and current commitments.

I don't sell on consignment or as a drop shipping supplier.