Shipping

I currently only ship to the UK and aim to send orders within 5 working days. You will receive a shipping notification with a tracking number.

Packaging is as enviromentally friendly as possible — 100% recyclable paper bubble wrap, paper tape and cornstarch packing peanuts which can be put in your compost pile, or dissolved under the tap.

Collection

My studio schedule is varied so I'm not currently able to offer collection.

Returns

Refunds are accepted on unused products purchased within the last 14 days of receiving it. Please send me an email to start the process.

Please be aware that I do not cover shipping cost of returns.

Don’t forget to get proof of postage as I cannot refund orders that get lost on the journey back to me.

All sample, second and sale purchases are final.

Order breakage

As carefully as I pack all orders, sometimes their journey might be a bit bumpier than expected. If your order arrives damaged, please get in touch with a picture and I will arrange a refund or replacement as soon as possible.

Are your pieces food-safe?

Pieces are made from high-fired stoneware and finished with durable, food safe glazes. Any decorative-only pieces will be marked clearly in the product description. If you’re not sure, please get in touch.

My pieces are different?

All my pieces are hand-thrown, therefore slight differences in size, shape and finish should be expected, along with plenty of character that makes each piece unique.

Care

You can pop most pieces in the dishwasher (unless otherwise stated in the product description), but I recommend a hand wash to keep them in tip top shape. Please avoid extreme changes in temperature, as it could cause your ceramics to crack.

Commissions

If you're interested in commissioning pieces for a project please get in touch with details.

Wholesale

I'm unfortunately not taking on any wholesale accounts right now.